Refuse collections delays in Kraaifontein, Helderberg, Gordon's Bay and Strand

01 July 2021

Residents in the Kraaifontein, Helderberg, Gordon’s Bay and Strand areas who are scheduled to receive refuse collection today, Thursday 1 July, and tomorrow, Friday 2 July, should expect delays in servicing. This is due to contracts that are in the process of being finalised as these areas are serviced by contractors. Contingency plans have been put in place for these bins to be serviced this weekend. Read more below:

Residents in the areas below will unfortunately not be receiving their normal a domestic refuse removal service today and tomorrow. They are asked to please take their wheelie bins back onto their properties and place them out as per the schedule below this weekend.

The City regrets any inconvenience caused during this time.

Reminder:

Where there are refuse collection delays, excess waste that cannot fit in the wheelie bins can be bagged and placed next to the bin for removal. Residents are asked not to resort to illegal dumping if delays cause refuse to build-up to the point where it cannot fit in the wheelie bins. Any inconvenience is sincerely regretted.

Residents are reminded of the following:

Covid-19 mitigation guidelines for domestic waste disposal:

Residents are encouraged to follow the guidelines for disposal of their domestic waste to help reduce the spread of Covid-19. The guidelines are aligned to provincial protocols for managing general household waste.

• Waste items, such as used tissues, wipes and other disposables, that have been used by someone who has or is suspected of having Covid-19, should be disposed into a separate container.
• This waste should be double-bagged.
• Please keep this waste on the property for at least five days before placing it out for collection in the bin.
• Other household waste can be disposed of as normal.
• Please wash your hands after handling the bin.
• Sanitise the handle and lid, where possible, before placing your bin out for collection and before bringing it back onto your property.
• Keep a physical distance from City staff at all times.

How to make more space in your bin:

• Residents are encouraged to take their clean, dry recyclables to one of the City’s open drop-off facilities. Alternatively, residents can make use of an accredited recycling collection company. Recycling eases pressure on collections services, in our landfills and on the environment.
• Garden greens are also accepted at selected drop-off facilities. Alternatively, residents can make use of private accredited service providers to collect garden greens.
• Where possible, residents are encouraged to practice home composting, as this will allow further space in the bin during this period.

Bin care:

• Please wash and disinfect your wheelie bin regularly, especially when placing it outside and when bringing it back inside.
• Please retain and freeze any meat product (i.e. leftover food in the form of chicken, red meat, off cuts, etc.) until collection day before placing into the bin, so as to prevent the breeding of flies.
• Store your bin in a cool place, avoiding direct exposure to the sun, to reduce/prevent flies breeding in your bin. It also helps to spray your bin with insecticide to restrict and inhibit the breeding of flies.
• Please remember to wash your hands thoroughly after handling waste.

Submit a service request via one of the following channels:

• Call 0860 103 089
• Online www.capetown.gov.za/servicerequests
• Visit a City walk-in centre (see www.capetown.gov.za/facilities to find the one closest to you)
  Residents should please always remember to take note of the reference number provided.

Published by:
City of Cape Town, Media Office